We don't have a rigid price menu because we believe in providing solutions tailored to your specific business needs. What works for a café doesn't work for a trades business! We understand the pressures small businesses face, so we work hard to ensure our services provide real value and return on investment. Book a no-obligation, no-pushy-sales chat, and we'll be happy to give you a ballpark figure right on the call.

Not at all! We work with businesses of all sizes and budgets. Even small changes can make a big difference – for example, adding online bookings can save you hours each week and costs from just $29/month. We're all about finding practical solutions that make sense for your business size and stage.

That's completely fine – and actually quite common! Our first step is always to understand your business goals and pain points before recommending any technical solutions. We start with "what's not working for you right now?" and go from there. No need to know the tech details upfront – that's our job.

Whatever you want! Think of it as a casual chat to see if we're a good fit for each other. We can talk about challenges you're facing, goals you're trying to achieve, or how technology might help your specific business. No sales pressure, no tech jargon – just a straightforward conversation about your business and how we might be able to help..

Absolutely! We love getting new businesses off the ground – whether it's a side hustle that's expanding or a brand new idea ready for launch. We can help every step of the way, and it's something we're extra passionate about. From choosing the right domain name to setting up your first website and online presence, we'll guide you through the process without the tech overwhelm.

We're not fans of lock-in contracts either! For website hosting and maintenance, we offer month-to-month options, so you're never trapped. We believe in earning your business each month through good service, not through contractual obligations. You can cancel or pause services anytime – though we do hope you'll stick around!

Absolutely! We love working with existing websites and giving them a new lease on life. Whether you need a complete redesign, some modern features added, or just a refresh to keep things current – we've got you covered. And we'll explain everything in plain language so you know exactly what's happening.

Great question! We focus on solutions that deliver tangible results – like saving you time, reducing no-shows, or helping you reach more customers. We'll establish clear goals at the start of your project, and check in regularly to make sure we're on track to meet them. Our success is measured by your business success, not just by launching a website.

Those eye-watering agency quotes often come with fancy offices, account managers, and layers of staff you don't directly work with. We keep our structure lean, work remotely where possible, and focus on practical solutions rather than flashy extras that don't add real value. This means we can deliver professional results at prices that make sense for small businesses.

That's exactly why we exist! We're called "Plain Speak" for a reason – we explain everything in everyday language without the tech jargon. Our clients often tell us the biggest relief is finally understanding their digital tools rather than feeling confused by them. Plus, we're around for support after implementation so you're not alone

We sure do! We're not the "build it and disappear" type. We offer flexible support options ranging from as-needed help to regular monthly check-ins and maintenance. Whatever works best for you. Many clients appreciate having someone on call who already understands their business and systems.

For sure! We're not tied to any particular software or platforms – we're here to make your tech life easier, not more complicated. Let's chat about your current setup and we can explore how to integrate, improve, or build upon what you already have. Our goal is to find the best solution for you, not to push particular products.

Depending on the project complexity, we can have you up and running in as little as 1-2 weeks for a basic website, or 3-4 weeks for more comprehensive solutions. We'll give you a realistic timeline during our first chat, and we always keep you updated on our progress.

Absolutely! Getting your different software tools to "talk" to each other can be a game-changer for small businesses. We can help integrate your website with your email marketing, connect your booking system to your calendar, sync your online store with your inventory system, and more. These integrations save you from tedious manual data entry and reduce errors.

Definitely! Whether you're selling physical products, digital downloads, or services, we can set up an online store that makes it easy for customers to browse and buy. We keep the process simple for both you and your customers, with secure payment processing and straightforward inventory management.

There are so many practical ways AI can help small businesses today – from drafting content and automating repetitive tasks to improving customer service. We take a balanced approach, considering privacy and security while focusing on proven systems (that your competitors are probably already using!). Book a chat and we can explore specific AI tools that might benefit your particular business.

Not at all! We're happy to help with "quick fixes" and small improvements – like updating your contact form, adding a new feature to your site, or troubleshooting an issue with your online booking system. Sometimes these small tweaks can make a big difference to how your business runs. Just reach out and we'll let you know if we can help.